Withdrawals

Question 1

What are the minimum and maximum withdrawal limits?

Accepted Answer

The minimum withdrawal amount for the chosen cryptocurrency is indicated in your wallet when you create a withdrawal request. For the maximum withdrawal limits, please refer to the Terms and Conditions page on our website.

Question 2

What’s the typical processing time for withdrawals?

Accepted Answer

Withdrawal requests are processed immediately upon receipt. The actual time for the funds to reach your wallet may vary depending on the chosen cryptocurrency and its current network state.

Question 3

Can I deposit in one cryptocurrency and withdraw in another?

Accepted Answer

No, withdrawals can only be made in the same cryptocurrency used for the deposit. Transferring funds between different cryptocurrencies within the platform is not possible.

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